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Business conditions

Privacy
Personal information supplied by our customers such as names, addresses, email addresses, telephone numbers and items purchased are kept strictly confidential and will never be disclosed or sold to any third party.

Pricing and discounts
All prices are indicated in US Dollars.
For an order of two or more sets we grant a 5% discount for each additional set up to a maximum of 20% (eg. 3 sets = 10% discount, 5 sets = 20% discount)
For larger orders, or if you are a retailer or wholesaler, please visit the pages of our parent company http://www.glass.2es.cz. After a short registration process you will be able to view the wholesale or factory pricing.

Shipping
We ship wordlwide from our warehouse in the Czech Republic by air postal service. The cost vary on each set and location and will be calculated automatically when you place your order. Or you can e-mail us with a request for quote.

Delivery times
The delivery times vary depending on your location and item availability. We will inform you about the exact shipping date together with the shipping calculation.

Tarrifs and Duties
Please note that tariffs or duties may be assessed by your government. Payment of these tariffs or duties would be your responsibility upon delivery.
If you are ordering from within the EU, and if you do not have the VAT number, a 19% VAT will be added to the total of your order (shipping excluded)

Payment Options
We gladly accept:

  • VISA / MASTERCARD / AMEX
  • Bank drafts / Cashiers checks
  • Personal/Company Checks

    All merchandise is shipped only after the full payment is received.
    Note 1:For credit card payments, our bank requires a credit card authorization form to be filled out and either faxed, e-mailed or mailed to us. We cannot process credit card payments unless we receive this form from you.
    Note 2:We will despatch your order right after receiving a bank draft/cashiers check. For personal checks we have to wait for the clearance, which takes about two additional weeks.

    Returns
    You can return the merchandise within 30 days of purchase, freight prepaid, as long as it is in new, re-saleable condition and in its original packaging. We will then grant you an in-store credit (original shipping cost excluded) for any other purchase from us or from www.glass.2es.cz

    Contact us
    The prefered way of communication is by e-mail
     Postal address: 2ES Dacice v.o.s.
    Pantockova 90/IV
    CZ-380 01 DACICE, CZECH REPUBLIC
    Phone: +420-602-758 149 (english, german, czech)
     Fax: +420-332-420 365

  • If you would like to find out more about other products of 2ES company, please visit this hompage:
    http://www.glass.2es.cz